Mobile banking tips you should know

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    ach mobile phone and mobile phone application should be assigned a different password with the maximum allowable number and type of characters.

    Mobile phones should be set to log off automatically after no more than two minutes of non-use, with a password required to log back into the phone.

    Mobile phones should be locked up when not in use and not left in visible, unsecured locations.

    Lost or stolen phones should be reported to the carrier promptly.

    Using mobile deposit

    Before logging onto the mobile deposit app, close all other apps running in the background on your mobile phone.

    Sign/endorse the back of your cheque, and label it “for mobile deposit only”

    When prompted for the amount, carefully enter the cheque amount to ensure it matches the amount written on your cheque.

    Flatten folded or crumpled cheques before taking your photos.

    Keep the cheque within the view finder on the camera screen when capturing your photos.

    Try not to get too much of the areas surrounding the cheque.

    Take the photos of your cheque in a well-lit area.

    Place the cheque on a solid dark background before taking the photo of it.

    Keep your phone flat and steady above the cheque when taking your photo.

    Hold the camera as square to the cheque as possible to reduce corner to corner skew.

    Make sure that the entire cheque image is visible and in focus before submitting your deposit.

    Make sure there are no shadows across the cheque; all four corners are visible; the cheque is not blurry and that the MICR line (numbers on the bottom of your cheque) is readable.

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